Measuring What Matters to Patients: The Value of Surveys (Infographic)

The improvement of patient satisfaction is one the most pressing concerns facing hospital administrators, especially as pay levels set by the federal government and insurance providers are influenced more and more by patient satisfaction and patient experience. Because of this focus, hospitals increasingly turn to surveys to refine processes and get an accurate measure on what truly matters to patients.

Measuring What Matters to Patients - Value of Surveys

For more information about hospital surveys, patient satisfaction, and patient expectations, please download our white paper Measuring What Matters to Patients. You can also download the infographic.

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